Categories
Troubleshooting & Help
Common known issues
App shows different balance than explorer
The blockchain is the source of truth. Quick fixes when Kite and a block explorer disagree.
Balance not updated
Troubleshoot a balance that looks stuck after a send, receive, or swap.
How to find a transaction on a block explorer
Look up any transaction on-chain using its hash, and read the status, sender, and recipient.
Understanding transaction statuses
What Pending, Completed, Failed, and Authorized mean, and what to do for each.