Address & QR safety: avoid scams

Crypto transactions are generally irreversible. If you send funds to the wrong address or network, they may not be recoverable.

Taking a few moments to verify your transaction before sending is the best way to protect yourself.

Before you send

Verify the entire wallet address

• Don't rely on just the first and last few characters.
• Some scams use lookalike addresses that match at the beginning and end but differ in the middle. Always compare the full address.

Use Kite usernames or handles

• When sending to another Kite user, use their Kite username or Kite handle whenever possible.
• This reduces the risk of copying or pasting the wrong wallet address.

Check the address after pasting

• Some malware can replace a copied wallet address with a scammer's address.
• After pasting an address, always verify that it matches the one provided by the recipient.

Send a test transaction

• If you're sending to a new address or transferring a large amount, send a small test transaction first.
• Once the recipient confirms they've received it, send the remaining amount.

Be cautious of unexpected requests

Kite will never ask you to:

• Send crypto to verify your account.
• Send funds to unlock or recover your wallet.
• Transfer assets for security checks.

If someone asks you to do this, it's a scam.

Common scams

Address poisoning

Scammers send tiny transactions from wallet addresses that look similar to ones you've used before, hoping you'll copy the wrong address from your transaction history. Always copy wallet addresses from the original source, not from your past transactions.

Clipboard malware

Malicious software can replace the wallet address in your clipboard when you paste it. Always verify the address after pasting it.

Fake QR codes

QR codes on stickers, websites, or shared images may have been replaced with a scammer's wallet address. Only scan QR codes from trusted sources.

Fake support

Scammers may contact you pretending to be Kite Support. Only trust support you've contacted through the Kite app or by emailing care@kiteapp.xyz.

Investment and giveaway scams

Be wary of messages promising guaranteed returns, free crypto giveaways, or limited-time investment opportunities. If it sounds too good to be true, it probably is.

Warning signs

Stop and double-check if someone:

• Contacts you first claiming to be Kite Support.
• Pressures you to act immediately.
• Asks you to share your screen or give them remote access.
• Asks you to send crypto to unlock, recover, or secure your account.
• Requests your OTP or other verification codes.

Think before you send

If something doesn't feel right, don't send the transaction. If you're ever unsure, contact care@kiteapp.xyz before proceeding.