Articles in this section
- Address & QR safety: avoid scams
- How to receive crypto in Kite
- How to send USDC/USDT to someone
- How to top up USDC/USDT to Kite
- I gave the right address but funds not showing on Kite app
- Onchain transfer or deposit pending
- Onchain transfers & deposits: how long it takes by network
- Send onchain failed
- Send onchain pending / stuck
- Sent or received tokens on wrong network
- Sent to wrong address (can I reverse?)
- Sent wrong token to your Kite address
- Supported / unsupported tokens & recovery policy
- Transaction fees explained (gas fee vs Kite fee)
How to receive crypto in Kite
You can receive tokens by sharing your Kite wallet address or QR code with the sender.
How to receive crypto
- Tap Receive in the Kite app.
- Copy your wallet address or share your QR code with the sender.
- Ask the sender to send the funds using one of Kite's supported networks.
- Wait for the transaction to be confirmed on the blockchain.
You'll receive a notification when the funds arrive, and your balance will update automatically.
Supported networks
Kite supports deposits on:
- Base
- Ethereum
- Arbitrum One
- Polygon
- Optimism
- BNB Smart Chain
Your Kite wallet address is the same across all supported EVM networks, so you don't need to generate a different address for each network. The sender just needs to send the funds on one of the supported networks.
Typical confirmation times
- Base: under 1 minute
- Arbitrum: under 1 minute
- Optimism: under 1 minute
- Polygon: 2-5 minutes
- BNB Smart Chain: 2-5 minutes
- Ethereum: 5-15 minutes
Before the sender transfers funds
Ask the sender to:
- Send a supported token.
- Use one of Kite's supported networks.
- Double-check your wallet address before sending.
- Send a small test transaction first if it's their first time sending to your wallet.
If your funds don't appear
If the transaction has been confirmed on the blockchain but you still don't see your funds in Kite, ask the sender for the transaction hash and contact care@kiteapp.xyz. Include:
- Transaction hash
- Transaction ID
- Token
- Network used
Our support team will help investigate the transaction.
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